Shop Policies

Ordering & Limits
Unless noted otherwise, each listing is for one individual dahlia tuber. Currently, there are no purchase limits on our listings; however, since we are a small-scale farm, many of our varieties are available in limited quantities.
Highly sought-after cultivars may sell out in seconds. If you have your heart set on a specific variety, I highly suggest checking out immediately, as items in your cart are not reserved until payment is processed. Please note that we are unable to modify orders once they have been placed, and all sales are final. In the unfortunate event we cannot fulfill an item in your order, you will be notified via email and a refund will be issued. We value variety-correctness and will never send a substitution in place of the tuber you ordered.
Tuber Quality & Expectations
Dahlia tubers come in many shapes, sizes, and skin textures. These tubers spend five months growing in the soil and another five months in winter storage, so it’s only natural for their condition to fluctuate. Each variety stores differently; some are no-fuss, while others require more effort to stay hydrated. It is unrealistic for every tuber to remain in pristine condition throughout this long process, but we are committed to selecting only the best stock available for each variety. Please note: Small tubers or those with 'ugly' skin textures grow just as beautifully as large, smooth ones!
During division, we trim the ends of our tubers to ensure they are free of rot. Each tuber undergoes several inspections during the multiple inventory checks while in storage. Before our sale, we perform a final check to separate our best-looking, sellable tubers from our personal stock; this allows us to streamline the shipping process and ensure only the healthiest tubers reach you. While we do our best to provide quality tubers, we kindly ask that if you expect absolute perfection, you refrain from purchasing from us.
We guarantee that your tubers will arrive healthy and with at least one visible eye. While eyes can sometimes be difficult to see—especially on certain varieties—we personally inspect every tuber to confirm an eye is present before it is packed.
Please inspect your order upon arrival and contact Rubia at Backyardpetalsfarm@gmail.com within 72 hours if you have any concerns. We are being very intentional with how we pack each order to ensure a safe journey, but we cannot be held responsible for delays or damage caused by the shipping carrier once the package leaves us. Additionally, while we guarantee a healthy tuber, we are not responsible for things like poor storage after delivery, garden pests, weather conditions, grower error, or differences in growing practices and environments.
We follow strict sanitation practices both in the field and during division. We triple-sanitize our snips between every dahlia plant, rose, cutting, and tuber clump, using two rounds of 10% bleach, followed by a Dawn soap soak. We include a water rinse between these steps to maintain the integrity of the soap. Snips remain submerged in each solution for 5–10 minutes—often longer.

We wear nitrile gloves while dividing and taking cuttings, allowing us to sanitize our hands with disinfectant wipes between each clump and cutting. We also wipe down our dividing tables and shear handles. While this process is time-consuming, we prioritize it because plant health and sanitation are our top concerns.
Shipping & Pickup Policy
At this time, we only ship within the United States, including Alaska and Hawaii. All orders are shipped via USPS (Ground Advantage or Priority Mail) at a flat rate of $15 per order.
We are unable to offer local pickup at this time. While we hope to potentially offer this in future seasons, all orders for our 2026 sale will be fulfilled through shipping.
Combined Shipping
For our 2026 Spring Tuber Sale, we are offering combined shipping for orders placed on the first day of sales only: Saturday, April 18th. To qualify for combined shipping, the email address must be the same on all orders you place.To receive your refund, please email Rubia at Backyardpetalsfarm@gmail.com with all of your order numbers by the end of the day on April 18th. We will begin pulling and packing orders on Sunday, April 19th; therefore, we cannot combine orders or issue shipping refunds after that time.
If you place multiple orders and the combined shipping costs exceed $15, you will be refunded the difference minus any additional handling costs.
Dahlia viruses are a tough reality for every grower, and to be honest, it’s impossible for anyone to guarantee a 100% virus-free garden. Even a plant that looks perfectly healthy can carry a dormant virus. Research by the American Dahlia Society has shown that up to 87% of dahlias can test positive for a virus even when showing no symptoms.
We do everything we can on our end to keep our stock clean. If anything in our rows looks suspicious or just isn't growing with the vigor it should, we pull it and destroy it immediately. We only sell tubers from the plants that were strong and asymptomatic all season long.
Once a tuber leaves us, there are many variables that can affect its health—such as pests, environmental stress, or different propagation and growing methods. Because of these factors outside of our control, we can’t offer refunds or replacements for suspected virus. We promise to do the work on our end to send you a healthy tuber, but by purchasing from us, you're accepting the natural risks that come with growing dahlias.

SHOP POLICIES

SHOP POLICIES

HOW MANY DAHLIA TUBERS ARE SOLD PER LISTING?

WHAT DO YOUR TUBERS LOOK LIKE?

DO YOU OFFER A TUBER GAURUNTEE?

WHAT ARE YOUR SANITATION PRACTICES?

WHAT ARE YOUR SHIPPING POLICIES?

WHAT IS YOUR POLICY ON DAHLIA VIRUSES?